Fat Dragonfly Collection Terms & Conditions
Wholesale Account Requirements: Accounts must be an established business with valid business license and re-seller permit (if applicable). They must have a public and physical business location.
Minimums: $250.00 for first order and $200.00 for re-orders.
Location Protection: We offer location protection for all accounts that have a minimum of $1,000 in annual sales. This protects the account for a 1-mile radius. We may deny your application if there is an established account under location protection.
Prices: Listed prices are wholesale (U.S. dollars) and are subject to change without notice.
PaymentTerms: Opening orders must be credit card payments. Net 30 applications are accepted after the first order is successfully completed. Approved accounts have an initial credit limit of $1000.00. Credit requests are processed within (7) business days.
Net 30 accounts agree to pay invoices by check or money order. We do not accept credit card payments for net 30 invoices. Invoices are considered ‘past due’ after 7 business days from the date of the invoice. Accounts will be moved to credit card only after third past due invoice.Past due balances are subject to finance charges of 1.5% per month. There is a $25.00 service charge for returned checks.
Order Processing and Shipping: Please allow 18 days for order processing. Shipping charges are billed to the customer with the merchandise. Orders are shipped from Salem, Oregon with UPS.
Cancellations: There is no charge on orders cancelled prior to shipping. Shipping and restocking fees will be charged on orders cancelled after shipment of order. Orders cancelled after leaving the warehouse will be charged a $25.00 restocking fee. Orders put on hold are canceled after 14 days from ship-ready date.
Returns: No return of merchandise will be accepted and no credits issued without Fat Dragonfly Collection previous consent. Fat Dragonfly Collection must be notified within 10 days of receipt of any incorrectly shipped orders or defective goods. A 15% restocking fee will be charged for returned merchandise. All merchandise must be returned in salable condition. Credit will not be given without prior approval.
Claims: Any damages or shortage claims must be received no later than 10 days from receipt of order. Notice of loss or damage must be given to the carrier immediately. All packaging materials and receiving paperwork should be retained for carrier inspection.
Collections: Outstanding invoices may accrue finance, court and/or attorney’s fees. Accounts turned over to collection are subject to a $100.00 reinstatement fee.
Acceptance of Terms and Conditions: Fat Dragonfly Collection/Shanni Welsh Inc reserves the right to change these terms and conditions at any time without prior notice.